Professional 24/7 Monitoring + Custom Alerts

Help protect your home and have peace of mind knowing that you’re professionally monitored by an ADT company. With access to the largest network of 24/7 monitoring centers, manned by the most experienced experts, you’ll get around-the-clock emergency alarm event alerts sent to you and the authorities.

Want to DIY? Choose self-monitoring home security with no contracts.

White shield iconSelf-Monitoring

  • DIY home surveillance
  • 24-hour video storage
  • No-contract home security
  • Alerts with WiFi only. (Cellular backup not included.)
Best Protection

Blue shield icon24/7 Professional Monitoring

  • Emergency alerts to you & authorities for alarm events
  • 24/7 home protection
  • 3 connected monitoring centers
  • 30-day video storage
  • No long-term contract (month to month)
  • First month FREE*

Free* 1st Month of 24/7 Pro Monitoring! No Long-Term Contracts

*Receive 30 days of free monitoring service. If you do not cancel within your 30-day trial period, it will auto-renew and charge you the monthly rate for your plan plus tax. Cancel anytime by clicking on the cancellation link in your Order Confirmation email.

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Get The Most Out of Your Smart Home Security System

24/7 Pro Monitoring Self-Monitoring
Emergency Alarm Alerts to You & Authorities Green check mark Red X icon
24/7 Burglary, Fire, Flood, & CO Protection Green check mark Red X icon
4 Layers of Backup Green check mark Red X icon
Protect Your Pets Green check mark Red X icon
Panic & Duress Modes Green check mark Red X icon
Save on Insurance Green check mark Red X icon
Custom Alerts Green check mark Green check mark
Unique Codes Green check mark Green check mark

Check with your insurance carrier for eligibility

24/7 Peace of Mind with Pro Monitoring Services

Help protect what matters most from burglary, fire, CO, and flood from virtually anywhere using LifeShield’s secure and affordable home security monitoring services. Our 3 nationwide monitoring centers are backed up with generators and are fully redundant to help keep you safe.

With pro monitoring, you’ll get 4 layers of protection (WiFi, cellular signal, cellular text, & landline phone) or 2 layers with self-monitoring (WiFi & landline phone).

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Home security call center

How Professional Monitoring Services Work

Add 24/7 pro monitoring services to your security system to help keep tabs on your home with:

  • 3 interconnected and ADT-owned monitoring centers
  • Remote arming from virtually anywhere
  • Panic and duress modes
  • Custom notifications for all system events
  • 4 layers of protection

Pro monitoring can qualify some people for homeowners or renters insurance discounts.

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Check with your insurance carrier for eligibility

What if I Choose Self-Monitoring?

You can self-monitor your home using your smart home security system. Self-monitoring does not offer cellular backup, which means if your internet or power goes down when you’re not at home, you will not get alarm alerts.

Remember that DIY self-monitoring doesn’t include pro monitoring services, so no emergency or other phone numbers will be called if your system is triggered.

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What Our Customers Are Saying

Frequently Asked Questions: Home Security Monitoring

With professional monitoring, you get 24/7 emergency services and may be able to save on homeowners or renters insurance. Use pro monitoring to help protect your home, family, and pets from burglary, fire, flood, and CO. Get the benefit of panic and duress modes to notify authorities behind the scenes in case a burglar enters your home behind you. Both the professional and self-monitoring options offer custom alerts and unique keypad entry codes so that you know about alarm events and who is entering/exiting your home.

Self-monitoring does include system alarm alerts using your FREE LifeShield Mobile App. This DIY option doesn’t include pro monitoring notifications or cellular backup, so please remember that no emergency or other telephone numbers will be called if your system is triggered and your home’s WiFi or power is down.

Yes. Your cameras come with 24-hour video storage. You may choose to add a 30-Day Video Storage plan to your home security with your mobile app. Use it to view and save your home’s security camera surveillance footage whenever you need it.

There’s no need to buy all new LifeShield home security equipment for 24/7 professional monitoring protection. You can get pro monitoring services with your existing LifeShield home security system! Sign up today or contact us to learn more.

The monitoring center will confirm an alarm event at your home by calling you or one of your predetermined emergency contacts. If there is a verified alarm event and you or your emergency contacts can’t be reached, the monitoring center will immediately contact your local emergency services dispatch center to alert them of the emergency and your location. At this time, response time is determined by your local dispatch center and emergency responders. The speed of emergency dispatch depends upon the local dispatch center’s reaction time, emergency responder availability, and the distance it takes to travel to your home. Learn more about alarm events.

Of course! We can set you up with a 7-Day Practice Period (test mode) while you first try out your easy-to-use home security equipment. Test mode disables monitoring services. In the case of an alarm event in test mode, the alarm signal is prevented from going to the central monitoring station. Learn more.

We offer several preventative settings to help you avoid false alarms when you use professional monitoring services with your home security system and cameras. Find out more.

The panic button and duress code are tools to help protect you in case of an emergency. Either option directly notifies the connected monitoring center which immediately dispatches emergency services to your home for your safety. Learn more.

+ 1 month FREE* professional monitoring for all security systems

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*Receive 30 days of free monitoring service. If you do not cancel within your 30-day trial period, it will auto-renew and charge you the monthly rate for your plan plus tax. Cancel anytime by clicking on the cancellation link in your Order Confirmation email.