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Change Username/Password

You can change your username and/or password at anytime through your LifeShield Mobile Access website.


Please note – Click on the following images to make them appear larger on your screen.

Step 1: Log in to LifeShield


Step 2: Once logged in you will be directed to the home page. Please click on the Settings tab at the top of your page.


Step 3: You will then be provided with multiple categories. Go to Profile Settings and click on Edit.


Step 4: Once you click on Edit, you will be given the option to edit various profile settings. Click on the blue EDIT button next to the field you would like to change. For example, “password”


Step 5: You will then be prompted to enter new information, such as a new password. Click Save when done.