User-added image
Trouble Condition: Phone Line Not Connected
SOLUTION FOR CONSOLE – PHONE LINE NOT CONNECTED
 
If the “No Phone Line” message appears on your Console screen, then you do not have a phone line connected to the system, or your phone line is not compatible (analog phone line). To remove this message, use LifeShield Interactive website to change the Home Phone Line setting:
 
Changing Phone Line Settings from Console:
  1. Press MENU button. Use arrow keys on right to scroll down to Phone Setup and press SELECT
  2. Scroll down to Phone Line and press SELECT
  3. Scroll to Off and press SELECT to turn off Phone Line Feature
  4. Press BACK button continuously to return to main screen
 
You have turned off the home phone line option. If you want to add a home phone line to your system as a backup, repeat these same instructions, with one change: for Step 3, scroll to ON and press SELECT to turn Phone Line Feature back on.
 
Changing Phone Line Settings with LifeShield Web From Any Computer:
  1. Log in to LifeShield and access your account
  2. Click “Settings” tab on top menu bar
  3. Under “Security System” press SETTINGS
  4. On “Security System Settings” page press EDIT button
  5. On right side next to “Home Phone Line” press NO button so it turns blue
  6. Press SAVE
 
You have turned off the home phone line option. If you want to add a home phone line to your system as a backup, repeat these same steps with one change: for Step 5, next to “Home Phone Line” press YES button to blue.