Follow these steps to update your secret question:

1.  Login to the LifeShield Smartphone App
2.  Once logged in click on the “Settings” icon (icon with 3 gears) in the bottom right corner
3.  Enter your Usercode
4.  Click on the “System” icon in the bottom left-hand corner
5.  Select “LifeShield Account Settings”
6.  Click “Edit” next to “Secret Question & Answer
7.  Choose to edit your Primary and/or Secondary Emergency Contacts
8.  Enter your new:
a.  Secret Question
b.  Secret Answer
9.  Select “Save” in the top right-hand corner.