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Word Description
Agency
Police, Fire and Medical (Ambulance) emergency dispatch authorities associated with the zip code of each monitored location. Used by LifeShield Central Monitoring in the event of an alarm if a dispatch is required.

Alarm
The sound that is heard when the system is Armed and a Sensor has been faulted or when the Panic button has been activated.

Announce Only
This is a setting for the Max Record Time feature included in the LifeShield Telephone Answering Machine. The Announce Only setting presents the caller with the users greeting, but does not allow the caller's message to be recorded.

Answering System
A setting used to toggle the LifeShield Telephone Answering Machine On or Off. The default factory setting is Off.

Arming The LifeShield System
Activating the LifeShield Security System to secure the Monitored Location.

Auto Answer
When enabled, a call will be active when the the Handset is picked up from the Charging Cradle. The TALK/END button does not need to be pressed.

Auto Stay
When the LifeShield System is armed AWAY, but you do not leave the Monitored Location, the System defaults back to armed STAY status. To change this default setting, Auto Stay can be set to "No" from My LifeShield.

Auto-Delete
TheAuto-Delete feature on My LifeShield will automatically delete the oldest snapshot images from on-line storage as new snapshots are captured, when the on-line storage limit for the account is reached (100% full).

AWAY
Arm AWAY when leaving the Monitored Location. All Sensors are monitored (except those designated as a "Non-Monitored Type). An audible Exit Delay and Entry Delay will sound. If a Sensor that is designated as a door does not open and close during the Exit Delay, the System will default to the STAY armed status.

Base
One of three LifeShield Grid Controllers (GC's) - Base, Console and Grid Extender - that communicate with each other and with the Sensors in its coverage area. The Base is the hub of the LifeShield Security System, as it provides both broadband and telephone communicatio to ensure communication to the Monitoring Center.

Broadband Service Provider
BSP - A company or business that provides access to the Internet and related services.

BSP
Broadband Service Provider - A company or business that provides access to the Internet and related services.

Bypassing a Sensor
Bypassing a Sensor allows the user to arm the LifeShield Security System without monitoring or creating an alarm condition when a Sensor is opened.

Call Screening
This feature plays call messages as they are being recorded. A Handset or Console can be selected as the "call screening" device. Only one unit at a time can be the "screener". The factory default is Off.

Central Monitoring
CM - The monitoring system which communicates with LifeShield secure servers to dispatch Police, Fire and Medical (Ambulance), if necessary. Central Station is also known as LifeShield Central Monitoring.

Central Station
CM - The monitoring system which communicates with LifeShield secure servers to dispatch Police, Fire and Medical (Ambulance), if necessary. Central Station is also known as LifeShield Central Monitoring.

Charger
The Charger is provided with, and is used to charge the Handset.

Chime
A Chime is the sound made when a door or window with a LifeShield Sensor is opened or closed. Chimes can be turned OFF globally from both the Handset and the Console by selecting the Chime Button and entering the User Code.

Comm. Test
Communication Test - The communication test that verifies alarms can be sent across both the Internet and your telephone line to LifeShield Central Monitoring. This is done automatically during the activation process, but should be run periodically to certify a proper connection.

Communication Test
Comm. Test - The communication test that verifies alarms can be sent across both the Internet and the Subscriber's telephone line to LifeShield Central Monitoring. This is done automatically during the activation process, but should be run periodically to certify a proper connection.

Console
One of three LifeShield Grid Controllers (GC's) - Base, Console and Grid Extender - that communicates with each other and with the Sensors in its coverage area. The Console provides a full feature display and keypad for complete access to the LifeShield Security System.

CS
Central Station - The monitoring system which communicates with LifeShield secure servers to dispatch Police, Fire and Medical (Ambulance) if necessary. Central Station is also known as LifeShield Central Monitoring.

CSR
Customer Support Representative - The team that handles customer technical support, such as: phone and e-mail inquires regarding LifeShield systems, billing and installation.

Customer Support Representative
CSR - The team that handles customer technical support, such as: phone and e-mail inquires regarding LifeShield systems, billing and installation.

DHCP
Dynamic Host Configuration Protocol - A protocol used by network devices (clients) to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network. By using this protocol, system administration workload greatly decreases, and devices can be added to a network with little to no manual configurations.

Digital Subscriber Loop
DSL - A family of technologies that provide a broadband connection to the Internet using existing copper telephone lines. Special filters attached to both ends of the line allows data transmission at far greater speeds than standard telephone wiring without interfering with voice transmissions.

Direct to Answer
Direct to Answer sends an incoming call directly to the LifeShield Answering System. This feature can make telephone answering more efficient and controllable.

Disarming
Disarming the LifeShield Home Security System - Turning the LifeShield Security System OFF. You can disarm the System by pressing CANCEL/OFF on the LifeShield Handset or Console and entering the User Code when prompted.

Display Messages
Messages on the screen of the Handset or Console. Line 1 displays secondary security status messages. Line 3 Displays phone status messages.

DSL
DSL - A family of technologies that provide a broadband connection to the Internet using existing copper telephone lines. Special filters attached to both ends of the line allows data transmission at far greater speeds than standard telephone wiring without interfering with voice transmissions.

Dynamic Host Configuration Protocol
Dynamic Host Configuration Protocol - A protocol used by network devices (clients) to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network. By using this protocol, system administration workload greatly decreases, and devices can be added to a network with little to no manual configurations.

Faulted
This occurs when a Sensor detects an event, such as the opening of a door or window.

Fulfillment
Order processing, fulfillment and shipping.

GC
Grid Controller - There are three LifeShield Grid Controllers(GC's) - Base, Console and Grid Extender - that communicates with each other and with the Sensors in its coverage area. The Handset is not a Grid Controller.

Grid Controller
GC - There are three LifeShield Grid Controllers(GC's) - Base, Console and Grid Extender - that communicates with each other and with the Sensors in its coverage area. The Handset is not a Grid Controller.

Grid Extender
GX - One of three LifeShield Grid Controllers (GC's) - Base, Console and Grid Extender - that communicates with each other and with the Sensors in its coverage area. The Base is the hub of the LifeShield Security System. The Base provides both a broadband and traditional telephone communication path, so as to ensure on-going connection to the LifeShield Monitoring Center.
This piece can extend the Home Security Grid by 900 ft.

GSM Gateway (Global System for Mobile Communications)
Most popular standard for mobile phones in the world. A device enabling a GSM SIM card (Subscriber Identity Module) to be utilized from a fixed line handset as though it was calling from the GSM Mobile telephone/Cellular Telephone, through a Mobile/Cellular Network.

GX
Grid Extender - One of three LifeShield Grid Controllers (GC's) - Base, Console and Grid Extender - that communicates with each other and with the Sensors in its coverage area. The Base is the hub of the LifeShield Security System. The Base provides both a broadband and traditional telephone communication path, so as to ensure on-going connection to the LifeShield Monitoring Center.
This piece can extend the Home Security Grid by 900 ft.

Handset
The LifeShield Handset provides portable control of the LifeShield Security System. It is a full-featured cordless, WiFi-friendly 2.4GHz digital telephone. A Charging Cradle and power supply are included with the Handset, as the Handset is charged by placing it in the Charging Cradle.

Home Alerts
Home Alerts are messages regarding important information about the LifeShield Security System. Home Alerts are indicated by a flashing blue light on the Handset or Console.

Home Connect
The Home Connect feature allows you to monitor another home that has a LifeShield Security System. The Home Connect feature is available to users by invitation only. Invitations can be sent and redeemed on the My LifeShield website. Connections can also be configured using My LifeShield.
You can connect to a Home Connect participant by pressing the CONNCT soft key on the Console, or by selecting it from the MENU on the Handset. Home Connect allows you to Arm and Disarm another system, and receive Alarm Notifications regarding that System.

HomeView Camera
The HomeView Camera provides you to see what is happening at home. The Camera connects to the LifeShield System through the home's broadband Internet network and is accessible through the My LifeShield website.

INSTANT
Arm INSTANT is used for Arming the InGrid System in the evening, when no one is expected to enter or leave the home. There is no Entry or Exit Delay supported, and an Alarm will sound immediately upon faulting an Armed Sensor.

Intercom
The Intercom feature on the LifeShield Handset and Console allows 2-way conversations with another Handset or Console on the System.

Internet Protocol
IP - The basic protocol of the Internet. A data-oriented protocol used for communicating data across a packet-switched network, usually via the TCP transport protocol as in TCP/IP.

It enables the unreliable delivery of individual packets from one host to another. It makes no guarantees about whether or not the packet will be delivered, how long it will take, or if multiple packets will arrive in the order they were sent. Protocols built on top of this add the notions of connection and reliability.

IP
IP - The basic protocol of the Internet. A data-oriented protocol used for communicating data across a packet-switched network, usually via the TCP transport protocol as in TCP/IP.

It enables the unreliable delivery of individual packets from one host to another. It makes no guarantees about whether or not the packet will be delivered, how long it will take, or if multiple packets will arrive in the order they were sent. Protocols built on top of this add the notions of connection and reliability.

KCR
Keychain Remote - An optional component of the LifeShield Security System, can be used to arm and disarm the System when entering and/or leaving your home without entering a user code.

Keychain Remote
Keychain Remote - An optional component of the LifeShield Security System, can be used to arm and disarm the System when entering and/or leaving your home without entering a user code.

LifeShield Central Monitoring
Central Station - The monitoring system which communicates with LifeShield secure servers to dispatch Police, Fire and Medical (Ambulance), if necessary. Central Station is also known as LifeShield Central Monitoring.

Line Grabber
A third-party product that overrides any phone activity if an alarm sounds.

Master Code
Only the Master Code can be used to change LifeShield System settings such as creating, editing and deleting other User Codes. One Master Code is supported, which is created the LifeShield Activation Process.

Max Record Time
This allows you to set the Telephone Answering Machine maximum record time for each call. The setting options for this feature are Announce Only, 1 minute and 4 minutes. The factory default for the max record time is 4 minutes.

Monitoring Password
This is the password that the Monitoring Center Agent will ask you for when they call to verify the existence of an alarm condition following a system activated alarm.

MSO
Multi-System Operator - A company which offers multiple systems, usually cable, voice and Internet access. Many cable companies are MSOs.

Multi-System Operator
MSO - A company which offers multiple systems, usually cable, voice and Internet access. Many cable companies are MSOs.

Municipality
The government seat that controls the laws associated with home security systems for a particular area. By checking the Municipality website, you can review the laws regarding permits for your area.
See also: Agency and Permit

My LifeShield
This is a web portal to your LifeShield System. My LifeShield is the web site from which you can control, customize and view the status of your LifeShield System.

National Oceanic and Atmospheric Administration
NOAA - The National Weather Service provides current weather, forecasts and emergency weather warnings to a company called Service Objects. The LifeShield System uses NOAA to provide the weather features.

NOAA
National Oceanic and Atmospheric Administration - The National Weather Service provides current weather, forecasts and emergency weather warnings to a company called Service Objects. The LifeShield System uses NOAA to provide the weather features.

Number of Rings
This is the set number of rings before the LifeShield Telephone Answering Machine will pick up the call. The setting options for this feature are 0 rings, 2 rings or 4 rings. The factory setting for this feature is 4 rings.

One-Touch Arming
When enabled on My LifeShield, the LifeShield System can be armed without having to enter a User Code. This feature is disabled as a factory default.

Panic Alarm
A Panic Alarm generates an alarm and immediate emergency dispatch without phone call verification. The Panic Alarm is generated by pressing the Panic button located on the Handset and Console.

Partner
Companies with whom LifeShield has a Marketing/Distribution arrangement to sell our product. These can be wholesale or retail.

Partners
Companies with whom LifeShield has a Marketing/Distribution arrangement to sell our product. These can be wholesale or retail.

Password
An initial user name and password are sent to you in the Registration e-mail. This is used to access your My LifeShield account, from which you can control, customize and view the status of your System.

Permit
This is issued by the municipality for residential subscribers who own a security system. These are most often needed for Police dispatching, but can also be required for Fire and Medical dispatching.
See also: Registration

Phone Book
The LifeShield System has a built-in Phone Book capability that can store up to 99 phone numbers and/or Caller ID messages.

Practice
Once the LifeShield Security System is activated, it is placed into a Practice state. The Practice state allows you to learn the System without causing false alarms. During this time, the Monitored Location is considered Not Monitored, and there will not be a dispatch of authorities should there be an alarm. This typically lasts seven days.

Professional Installation
The option to have a professional install the LifeShield Security System for a fee. Professional Installation is not required with the LifeShield System, since it is designed as a self-installed product. Some partners offer professional installation for an additional fee.

Provisioning
The behind-the-scenes steps which take place after a customer places an order, but before a subscriber activates the System for the first time.

PSTN
Public Switch Telephone Network - A telephone line. This is the traditional phone system, using circuit switching to make and maintain connections for the duration of a phone call. Also referred to as the 'landline' network, it uses a copper wire network to carry analog voice data. It is also used for dial-up Internet and fax transmission.

Public Switch Telephone Network
PSTN - A telephone line. This is the traditional phone system, using circuit switching to make and maintain connections for the duration of a phone call. Also referred to as the 'landline' network, it uses a copper wire network to carry analog voice data. It is also used for dial-up Internet and fax transmission.

Range
Range refers to the physical distance over which a wireless network operates reliably. LifeShield devices support a range up to 25 feet.

Redundancy
A duplication of critical components of a system with the intention of increasing reliability of the system, usually in the case of a back up or fail-safe.

Registration
Similar to a Permit. Issued by the municipality, usually for a fee for residential subscribers who own a security system.
See also: Permit

Registration_Mode
A state that the component is in before it has connected to other devices. The device needs to be registered to the System so that it may communicate with other devices connected to the System.

Remote Access
The LifeShield Security System allows the user to dial into the Monitored Location from any cell phone or telephone to arm, disarm or control other aspects of the System. This can also be achieved through the My LifeShield website from any computer with an Internet connection.

Return Merchandise Authorization
RMA - The LifeShield approval issued for each item being returned or exchanged.

RMA
Return Merchandise Authorization - The LifeShield approval issued for each item being returned or exchanged.

Room Monitor
The Room Monitor allows you to monitoring sounds in another room by use of LifeShield Handsets and Consoles.

Secret Answer
Configured upon first login to the My LifeShield website. This is used as additional identification and verification of the System owner.

Secret Question
Configured upon first login to the My LifeShield website. This is used as additional identification and verification of the System owner.

Select Greeting
This feature allows you to select a standard greeting that has already been recorded, or record a personalized greeting. The factory default is the standard greeting.

Sensor Brackets
The hardware used when mounting the Sensors.

Sensor Extensions
Sensor Extensions can be used if a door or window frame does not provide enough space for mounting the Sensor Bracket. Sensor Extensions allow you to place a Sensor in an area up to 18" away, where more space is available.

Sensor Magnets
Magnets are used with the Mounting Brackets for the Sensors. Magnets are attached to a door or window, while the Mounting Bracket is attached to a door or window frame.

Sensors
Sensors monitor events, and report the event to the LifeShield System.

Shipping
When you purchas a LifeShield product, there are several shipping options: UPS Ground Service - residential ground, Overnight, 2 day and 3 day.
Prices are calculated based on the items in the shopping cart.
See also: Fulfillment

Soft Key
A soft key changes functions based on menu navigation. The active function is shown on the display above the key. Soft Keys are the main navigation tool on the LifeShield Handset and Console.

STAY
Arm STAY while you are at home. A silent Exit Delay and an audible Entry Delay are supported. An audible Exit Delay can be enabled on My LifeShield.

TCP
Transmission Control Protocol - One of the core protocols of the Internet protocol suite, often simply referred to as TCP/IP. Using TCP, applications on networked hosts can create connections to one another, over which they can exchange streams of data using Stream Sockets.

Terms Of Product Sale
TOPS - Presented to and accepted by LifeShield customers when they place an order on www.lifeshield.com. Customers cannot place an order without accepting the TOPS. Kiosk or other in-person customers should be given a copy of the TOPS.
See also: Terms Of Service

Terms Of Service
TOS - Presented to and accepted by LifeShield subscribers when they first sign on to My LifeShield. Subscribers must accept the TOS in order to activate and use their LifeShield System.
See also: Terms of Product Sale

Toll Saver
When there are new messages in the Telephone Answering Machine, an incoming call will be answered after 2 rings, instead of the configured number of rings to save a toll when retrieving remotely. The setting options for this feature include On/Off; the factory default is set to Off.

TOPS
Terms Of Product Sale - Presented to and accepted by LifeShield customers when they place an order. Customers cannot place an order without accepting the TOPS. Kiosk or other in-person customers should be given a copy of the TOPS.
See also: Terms Of Service

TOS
Terms Of Service - Presented to and accepted by LifeShield subscribers when they first sign on to My LifeShield. Subscribers must accept the TOS in order to activate and use their LifeShield System.
See also: Terms of Product Sale

Transmission Control Protocol
TCP - One of the core protocols of the Internet protocol suite, often simply referred to as TCP/IP. Using TCP, applications on networked hosts can create connections to one another, over which they can exchange streams of data using Stream Sockets.

Trouble Beep
The LifeShield Security System provides various Trouble Sounds to alert you that the System requires attention. Trouble Sounds can be generated as a result of low battery, the loss of Internet or phone connection, etc. These Trouble Sounds can be temporarily suppressed through the LifeShield Handset or Console.
See also: Trouble Sound

Trouble Sound
The LifeShield Security System provides various Trouble Sounds to alert you that the System requires attention. Trouble Sounds can be generated as a result of low battery, the loss of Internet or phone connection, etc. These Trouble Sounds can be temporarily suppressed through the LifeShield Handset or Console.
See also: Trouble Beep

UL (Underwriters Laboratory)
All consumer products must be tested and pass for compliance and public safety by UL.

User Codes
User Codes can Arm and Disarm the LifeShield Security System, but cannot access or change System Settings. The System will support one Master Code, and 7 User Codes. User Codes can Arm and Disarm the System, but cannot access or change System settings.

Username
An initial username and password are sent to you in the Registration e-mail. This is used to access your My LifeShield account, from which you can control, customize and view the status of your system.

VGA
Video Graphics Array - This is an analog graphics standard for unlimited color reproduction, with a resolution of 640 x 480 pixels.

Video Graphics Array
VGA - This is an analog graphics standard for unlimited color reproduction, with a resolution of 640 x 480 pixels.

Voice Over Internet Protocol
VoIP - Transportation of voice calls across the Internet. A protocol optimized for the transmission of voice through the Internet or other pack-switched networks. VoIP is often used abstractly to refer to the actual transmission of voice. Also known as Voice Over Internet Protocol and Voice Over IP.

Voice Over IP
Voice Over Internet Protocol - Transportation of voice calls across the Internet. A protocol optimized for the transmission of voice through the Internet or other pack-switched networks. VoIP is often used abstractly to refer to the actual transmission of voice. Also known as Voice Over Internet Protocol and Voice Over IP.

VoIP
Voice Over Internet Protocol - Transportation of voice calls across the Internet. A protocol optimized for the transmission of voice through the Internet or other pack-switched networks. VoIP is often used abstractly to refer to the actual transmission of voice. Also known as VoIP and Voice Over IP.

WAP (Wireless Application Protocol)
A set of standards that allows Web access on mobile devices. WAP is supported by most wireless networks and operating systems.